Employment

The Board of Directors of the Crocker Art Museum Association (the "Board" and the "Crocker", respectively) requests proposals from executive search firms to lead a search for highly qualified candidates for the position of Executive Director/Chief Executive Officer (the "CEO" or "Position").

The selected firm will work closely with the Board, its appointed Search Committee, selected members of staff, and community representatives to identify potential candidates, conduct interviews, and make recommendations to the Search Committee for presentation to the Board, which will make the final decision regarding recommended candidates.

The Crocker intends to select a qualified search firm by April 1, 2024.

Download the full Request for Proposal here.

***Please note: Do NOT use the "Apply" button on this page. Proposals should be sent electronically in PDF format to both: Garry Maisel at g.maisel@westernhealth.com and Lial Jones at ljones@crockerartmuseum.org. Thank you. ***

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TITLE: Manager of Museum Sales & Retail Operations

DEPARTMENT: Institutional Advancement

SUPERVISOR: Director of Institutional Advancement

EMPLOYMENT STATUS: Full-time/Non-Exempt

HIRING RANGE: $79,040 - $81,640. Salary will be commensurate with experience and other qualifications. Benefits package includes health, dental, life insurance, 403B, and vacation package.

PRIMARY OBJECTIVE:

The Crocker Art Museum is dedicated to promoting an awareness of and enthusiasm for human experience through art. We measure our success by our ability to enrich the intellectual and cultural life of the communities we serve. This position helps fulfill this by maximizing retail profitability, while providing a positive visitor experience for all. This position will manage the day-to-day functions of the Facility Rentals program, provide retail guidance to the Museum Store and Visitor Services Managers, and serve as the primary contact and staff liaison with the contract food service provider.

DUTIES AND RESPONSIBILITIES:

Specific duties include, but are not limited to, the following:

Department Management

• Create annual business plans for each retail program area (Facility Rentals, Museum Store, and Visitor Services) including budgets, pricing structures, marketing strategies, customer service standards and practices, staffing levels, and other strategies to maximize earned income.
• Oversee the day-to-day management of the Facilities Rentals team and work with the Museum Store and Visitor Services Managers on the day-to-day management of the Store and Admissions.
• Develop and ensure adherence to policies and procedures related to each retail operation.
• Explore and develop new earned income opportunities.

Facility Rentals

• Supervise the Facility Rentals team, including Event Coordinators.
• Research, develop, and maintain facility rental policies, procedures, and fee structures that are competitive within the market and maximize revenue for the Museum’s operations.
• Develop and implement sales strategies to secure new facility rentals.
• Provide professional, courteous, and timely communications to develop and maintain positive relationships with existing and potential clients.
• Negotiate, review, and execute all client and vendor contracts and agreements. Ensure all Museum policies and procedures are adhered to by both clients and vendors.
• Provide oversight for each facility rental and act as a primary point of contact on behalf of the Museum with clients and vendors, pre- to post-event.
• Prepare event timelines, including details on all vendors, equipment delivery and pick up schedules, and emergency contact information.
• Provide direction to caterers, other vendors, and event staff from set up to break down.
• Coordinate with Museum security, café, and operations staff to ensure facilities and equipment are well-maintained and ready for use.
• Ensure the Museum’s Master Calendar is up to date with current event schedules and ensure there are no conflicting events or dates.
• Serve as a resource for other Crocker staff on catering, rentals, and other event logistics and help support Museum events.
• Recruit, train, and manage Facility Rental staff and volunteers.
• Prepare and maintain necessary event documentation and reports.
• Responsible for the Museum’s alcohol inventory

Museum Store

• Supervise the Museum Store Manager and work with the Museum Store and its staff to maximize revenue generation through on-site sales and other retail opportunities.
• Set qualitative and quantitative performance goals for staff to meet overall strategic retail goals.
• Work with the Museum Store Manager to develop a staffing plan and ensure that staffing is within budget and adequate to meet customer needs.
• Ensure the Store’s merchandise mix includes appropriate products at a variety of price points that reflect the Museum’s programs, experiences, and collections.
• Collaborate on the development of custom products that reflect the Museum’s brand identity to further the visitor experience and contribute to elevating the Museum’s visibility.

Admission

• Supervise the Visitor Services Manager and work with the Admissions Desk and its staff to ensure that Museum entry process and procedure is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum.
• Improve and implement customer service standards for front-facing staff.
• Develop a cross-training process and procedure for Museum Store and Admissions staff.
• Oversees all aspects of end-of-day attendance counts, revenue reconciliation, and daily reports.

SKILLS AND EXPERIENCE:

• Minimum of five years of progressively responsible experience with facilities rentals and/or merchandising in a retail environment.
• Knowledge and experience developing business plans.
• Experience managing staff including hiring, training, performance management, and coaching.
• Excellent written and oral communication skills.
• Ability to communicate clearly and effectively with donors, members, volunteers, vendors, etc.
• Intellectual curiosity and problem-solving ability.
• Demonstrated ability to work effectively in teams and across departments.
• Proven ability to handle confidential information with discretion and diplomacy.
• Proficiency with Microsoft Office Suite.
• Excellent organizational and project management skills that reflect ability to prioritize and coordinate multiple simultaneous projects.
• Ability to understand and employ financial skills, e.g., budgeting, cost analysis, forecasting, etc.
• Punctual and adheres to scheduled hours.
• Must be available evenings and weekends.
• Current CA Driver’s License and proof of auto insurance.
• Ability to monitor own work to ensure quality and accuracy.

INSTITUTIONAL RESPONSIBILITIES:

• Support the Museum’s mission, vision, values, strategic plan and institutional DEAI initiatives.
• Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.

FISCAL RESPONSIBILITIES:

• Manages the Facility Rental expense and revenue budgets and works closely with Managers of Museum Store and Visitor Services to develop their budgets.
• Adhere to PCI standards when processing customer payment transactions.
• Utilize Crocker Resources wisely.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands and fingers to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 40 lbs.

WORK SCHEDULE:

On-site, 40 hours/week; hours are generally 8:30AM to 5:00PM but may be off shifted to accommodate evening and weekend rentals.

EQUAL OPPORTUNITY EMPLOYER

Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person for each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other made unlawful by federal, state or local laws. Any such discrimination is prohibited.

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TITLE: Part-time Preparator

DEPARTMENT: Curatorial

SUPERVISOR: Manager of Exhibition Design

EMPLOYMENT STATUS: Part-time/999 hours a year

HIRING RANGE: $21 per hour, Depending on Experience

PRIMARY OBJECTIVE:

The Preparator engages audiences by creating dynamic and educational exhibition installations. Working as part of a team of art preparators/installers, this position is primarily responsible for facilitating the installation of exhibitions in the Museum per the Museum exhibition program.

DUTIES AND RESPONSIBILITIES:

Specific duties include, but are not limited to, the following:

• Collaborate in a team environment to produce superior quality exhibitions
• Installing and deinstalling exhibitions and installations according to the plans of the Exhibition Designer, Registrar, or designated Curatorial staff
• Preparing and packing/unpacking objects for travel and assisting with incoming and outgoing shipments
• Ability to safely use hand and power tools and other necessary equipment.
• Paint galleries and exhibition furniture
• Prepare signs and labels
• Fabricate hanging and mounting systems for works of art
• Ability to perform physical work associated with preparation of exhibits.
• Perform maintenance duties to keep exhibits and displays clean and clearly labeled
• Prepare artwork and historical artifacts for shipping; receive and unpack shipments of art objects and other exhibition related materials
• Transport art in 26’ moving trucks; knowledge of proper strapping techniques required
• Completing finish work for exhibitions or installations including lighting, leveling, cleaning, labeling, and signage
• Ability to multi-task and assume a variety of projects simultaneously.
• Perform related duties as required.

SKILLS AND EXPERIENCE:

• Successful completion of a four-year degree from an accredited college or university in art, commercial art, museum studies, art museum education, or a closely related field.
• Ability to work with new/digital media, such as A/V setup and projection, digital editing, DVD authoring.
• Ability to solve problems and find attractive and safe solutions to hanging and/or showcasing unusual works of art.
• Ability to work cooperatively and effectively with staff members, volunteers, and subcontractors.
• Ability to work under pressure and adhere to aggressive changeover schedule.
• Valid California driver’s license.

Preferred Skills and Knowledge

• Rigging techniques for large and small objects.
• Three years of professional art installation experience working in an art museum, gallery, related institution, or art studio.
• Familiarity with lighting art.
• Complicated fabrication of wood, metal, or plastic.
• Familiarity with welding techniques; MIG and Oxy.
• An understanding of the goals and strategies of art museum education.
• Strong design skills and knowledge of a range of aesthetic styles to assure historical appropriateness and compatibility between the exhibition design and the art presented.
• Matting and framing skills.

FISCAL RESPONSIBILITIES:

Ensure that projects and supplies are within the annual fiscal budget.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand and walk for long periods of time; use hands and arms to reach, handle, and feel. The employee must occasionally lift and/or move up to 75 lbs or more.

EQUAL OPPORTUNITY EMPLOYER

Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination, and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person in each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other made unlawful by federal, state or local laws. Any such discrimination is prohibited.

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